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How To Order

  1. Get a Quote
  • Submit your peptide sequence, required quantity, desired purity, modifications (e.g., phosphorylation, biotin, PEG), and any special instructions via our online quote form or email sales@yourcompany.com.
  • Include target use (research/GMP), required documentation (CoA, batch records), and desired delivery date for an accurate estimate.
  • Typical response time: within 48 hours.
  1. Confirm Feasibility & Price
  • We review sequence complexity, modifications, and scale, then provide a firm quote with lead time, shipping options, and payment terms.
  • For difficult sequences or novel chemistries, we’ll propose alternatives or optimization steps.
  1. Place Your Order
  • Accept the quote via email or the order confirmation link in our portal. Provide PO number if required.
  • For first-time or custom projects, we may require a signed work order and NDA (if requested).
  1. Payment & Terms
  • Payment options: credit card, bank transfer, or corporate account terms (net 30 for approved customers).
  • Full payment or deposit may be required before synthesis begins for custom or large-scale orders. Invoices issued with shipment.
  1. Synthesis, Purification & QC
  • We perform synthesis, purification (HPLC), and analytical QC (LC-MS). GMP orders include validated methods, documentation, and batch records.
  • Standard documentation: Certificate of Analysis (CoA) and QC chromatograms; additional testing available on request.
  1. Lead Times & Expedited Options
  • Typical turnaround: catalog items — immediate; custom peptides — 1–4 weeks depending on length and modifications.
  • Expedited services available for urgent projects; select expedited at quote stage for prioritized scheduling and additional fees.
  1. Packing & Shipping
  • Peptides shipped lyophilized with desiccant and cold-pack options for temperature-sensitive items.
  • Domestic and international shipping options available; customers responsible for customs clearance and duties where applicable.
  • Tracking numbers provided at shipment.
  1. Receiving & Storage Recommendations
  • Inspect shipment upon receipt and note any damage. Store lyophilized peptides at −20°C; aliquot and store reconstituted peptides at −80°C when indicated.
  • Follow sequence-specific storage instructions provided in the product sheet.
  1. Returns, Replacements & Quality Claims
  • Report issues within 14 days of receipt with lot number and description. Provide analytical data when available.
  • We will evaluate and, if warranted, offer replacement, credit, or re-synthesis per our quality policy.